We have undertaken a thorough review of our salon and services we offer

All surfaces throughout the salon will be cleaned regularly and wiped with the appropriate cleaning product between each appointment 

All items of equipment will be cleaned before and after every treatment (as always!)

One-use disposable items will be used when necessary

We will ensure adequate ventilation throughout the salon with doors and windows open where possible


We have conducted training to ensure all team members care for our customers in safe, hygienic and professional manner

Staff have been trained to adapt each treatment to uphold best practice, including hygiene and safety

We have agreed social distancing for our team in communal staff areas

Staff are briefed to uphold safe standards while dealing with responsibilities at reception


We have reviewed our treatment menu and removed treatments where we felt it was necessary to do so

Our therapists will wear gloves, masks, visors and other PPE during treatment where required. Therapists will wash their hands before and after every treatment

PPE will be replaced after each treatment

Our therapists will stay with you throughout your treatment to reduce the need to replace PPE and minimise infection


We will greet you warmly but without a handshake or personal contact

We will stagger customer arrival times to minimise close contact

We will clean the reception area regularly 

Where possible we will escort you straight to the treatment area/room to avoid congestion in waiting areas

Waiting areas will be arranged to adhere to social distancing


To book your appointment online by using our mobile app or online booking on our website 


To arrive alone and at the time agreed, to maximise social distancing

To wash your hands and/or use hand sanitiser before and after your treatment

To wear face mask where necessary 

To contact us and reschedule your appointment, if you have a temperature, or are feeling unwell or if any person in your household has the same or is self-isolating.

Do not come to the salon if you or anyone you live with is self-isolating or is displaying symptoms known to be consistent with COVID-19