These terms & conditions provide detailed information for clients considering cosmetic procedures with Beauty.m
All prices, treatments and information are correct at the time of posting this website and are subject to revision without notice.
Please note 12 Hours notice is required for all cancellations or any changes to the appointment, otherwise 50% of the total treatment price will be charged. We reserve the right to charge the cost of the appointment if there is no show or adequate notice is not given.
Deposits are required for some treatments. Credit card details may be taken to confirm the bookings for treatments over £80. Please phone your dedicated Beauty.m salon and speak to a member of our team if you wish to change or cancel your appointment.
Punctuality & Courtesy
As a courtesy to other clients following your appointment, late arrivals will result in a reduction of treatment time. We will endeavour to carry out what we can within the time slot allocated, or suggest a re-booking. All times stated include preparation of room and client: i.e. 5 minutes at the beginning and end of treatment.
We are aware that many of you may be confused as to which treatment best suites your specific requirements. We are of course, pleased to offer you up-to-date information and advice with a complimentary consultation in the strictest of confidence. Consultation can be offered in person, over the phone or email.
Gift Vouchers are available to purchase for any amount and must be redeemed within 12 months of the date of issue. Failure to do so will render them invalid. Gift Vouchers are non-refundable. Gift Vouchers cannot be used in conjunction with salon offers, promotions or Loyalty Card discount. Gift Vouchers cannot be used for products purchases. Please bring your Gift Voucher with you to your appointment.
Course of Treatments
Most of the treatments can be purchased as a Course of 6 (Please ask a team member for more details) All courses are valid for one year from the date of purchase and will be automatically voided after that time. All courses must be paid in full at time of booking and completed within 12 months. Missed appointments will result in treatments being deducted from your course.
beauty.m has recently launched TreatCard Loyalty Scheme to offer our loyal, regular customers complimentary mini treatments as kind gesture of appreciation. We would like to kindly remind our clients that Loyalty Scheme TreatCard is subject to the following Terms and Conditions:
• 1 pound equals 1 point
• TreatCard points can only be added at the time of payment. If you fail to show us your card for barcode scanning we will NOT be able to add those points at later time or at your next visit.
• One TreatCard can be assigned to only one person and cannot be shared between two or more customers.
• Customer can only have one card assigned to their name at a time.
• IMPORTANT: if you lose your card, unfortunately you lose your points. We are not able to transfer them to your new TreatCard. (We’ve put a lot of effort to design them to very comfortable and portable form to make it easier for clients to carry)
• Clients can collect points by purchasing beauty treatments, beauty products, courses or gift cards.
• Once you’ve collected enough points, our system will notify us there is a Treat available for you. You can combine it with other treatments or you may use it as a single session.
• Beauty.m reserves the right to stop this scheme at any time without further notice.
Please note: TreatCard scheme is fully automated by the Phorest booking system, limiting our manual access. We appreciate your understanding.
Most Credit Cards are acceptable, cash and Debit Cards. We do not accept cheques. All Payments on Account must be paid within 7 days. All prices include Value Added Tax at a current rate. VAT reg: GB 226 6250 20
The Company reserves the right to change prices at any time without notice. Se individual treatment pages for pricing information. Prices vary depending on location.
We hope you are happy with your purchase. If you wish to return your item you may do so within 7 days from the date of purchase and we will refund you in full (excluding delivery charge). If you return your goods after the 7 day period, we reserve the right to not to offer you a refund. No refund or exchange will be given without a receipt or other proof of purchase.
It will be your responsibility to cover the cost of returning the goods and also ensuring that the goods are packed correctly. Please send it to Beauty.m, 789 Fulham Road, SW6 5HD, London with a copy of your receipt, your contact details and if you would like a refund or an exchange.
We are always committed to performing the best quality of treatments but in case you are unhappy with our services please notify a team member in salon who will be happy to resolve this. Please note we are unable to give refunds for treatments already carried out and paid for.
Refusal of treatments and our right to cancel
We reserve the right to refuse treatment if our professionals consider that a treatment is not a suitable option for an individual. It is therefore possible that we advise, in your best medical interests, that treatment is not appropriate. We will also not proceed with a procedure if we feel that your expectations exceed the results achievable. We reserve the right to refuse any treatment to pregnant women in their first trimester.
Please note that we do not provide treatments for anyone aged under 18 years.
If a therapist is not available to carry out your treatments through circumstances beyond our control, we reserve the right to transfer the booking to an alternative therapist. In unusual circumstances we may need to cancel your booking. In the event that we cannot fulfil your appointment, we will contact you by telephone or email – where possible.
General Treatment Advice
Medical Conditions – If you have any of the following it is essential to tell your therapist before your treatment as some electrical treatments are prohibited:
* Heart Condition
* Contact Lenses
* Metal Plates / Pins / Coil
Waxing – Do not have heat treatments or undertake exercise (e.g. sauna, sunbed, Jacuzzi, workout, or swim etc.) Less than 8 hours before or 24 hours after your wax. Avoid wearing “Best” underwear for Bikini wax. Avoid using deodorants after under arm wax.
Pregnancy – pregnant women are unable to have any treatments which require a patch test. Pregnancy may be contraindication to a range of treatments. If you are pregnant or undertaking any medical fertility procedures, please do not book online, before speaking directly to the member of beauty team, to determine if you can indeed book the treatment. Failure to confirm that the treatment required can be carried out with an existing medical condition may result in your appointment being cancelled and your deposit retained.
Patch Test – A patch test must be carried out at Beauty.m at least 24 hours prior to your treatment. Anyone who has not had a treatment within the last six months must have a repeat patch test before their treatment. Failure to have a patch test will result in the salon being unable to carry out the treatment and a 100% cancellation policy will apply.
Please note 12 Hours notice is required for all cancellations, otherwise 50% of the total treatment price will be charged. We reserve the right to charge the cost of the appointment if there is no show or adequate notice is not given. Online booking will require a small deposit being prepaid. The remaining amount will be charged after your visit. Deposits are non-refundable.
Any information submitted by you (including, but not limited to, your name, e-mail address and delivery address, telephone number) will be used for one or more of the following purposes:
* Alerting you to product upgrades, special offers or updated information.
* Notifying you about your future appointments.
* To enable Beauty.m to provide services and products most relevant to you.
* Administration, marketing and profiling your requests and preferences.
Beauty.m Ltd will keep all information confidential and any information collected by Beauty.m or Seed Salon is protected by security procedures in the storage and disclosure of information that you have given to us, to prevent unauthorised access, as required by the Data Protection Acts 1994 and 1998. Beauty.m Ltd does not authorise the transfer of information to countries that do not provide the same level of data protection as the UK.
All material on web pages under the domain www.beautym.co.uk is, unless otherwise stated, the property of Beauty.m Ltd. These materials are protected by copyright and other intellectual property laws. You may not reproduce or retransmit the materials, in whole or in part, in any manner, without the prior written consent of Beauty.m Ltd.
You may not distribute such copies to others, whether or not in electronic form, whether or not for a charge or other consideration, without prior written consent of the owner of the materials.
Requests for permission to reproduce or distribute materials available through this website should be emailed to email@example.com.