These terms & conditions provide detailed information for clients considering cosmetic procedures with Beauty.m

All prices, treatments and information are correct at the time of posting this website and are subject to revision without notice.

Cancellation Policy

Please note 24 Hours notice is required for all cancellations, otherwise 50% of the total treatment price will be charged, if we are unable to re-sell the reserved treatment time. We reserve the right to charge the cost of the appointment if there is no show or adequate notice is not given.

Deposits are required for some treatments. Credit card details may be taken to confirm the bookings for treatments over £80. Please phone your dedicated Beauty.m salon and speak to a member of our team if you wish to change or cancel your appointment.

Punctuality & Courtesy
As a courtesy to other clients following your appointment, late arrivals will result in a reduction of treatment time. We will endeavour to carry out what we can within the time slot allocated, or suggest a re-booking. All times stated include preparation of room and client: i.e. 5 minutes at the beginning and end of treatment.

Consultation

We are aware that many of you may be confused as to which treatment best suites your specific requirements. We are of course, pleased to offer you up-to-date information and advice with a complimentary consultation in the strictest of confidence. Consultation can be offered on person, over the phone or email.

Gift Vouchers

Gift Vouchers are available to purchase for any treatment or amount and must be redeemed within 12 months of the date of issue. Failure to do so will render them invalid. Gift Vouchers are non-refundable. Gift Vouchers cannot be used in conjunction with salon offers, promotions or Loyalty Card discount. Gift Vouchers cannot be used for products purchases. Please bring your Gift Voucher with you to your appointment.

Course of Treatments

All treatments can be purchased as a Course of 6 (Buy 6 for the price of 5). All courses are valid for one year from the date of purchase and will be voided after that time. All courses must be paid in full at time of booking and completed within 12 months. Missed appointments will result in treatments being deducted from your course.

Loyalty Cards

Beauty.m provides Loyalty Cards that offer discount on 6th visit. Discount applies to the whole sum of beauty treatments performed during one appointment and does not apply to purchased products.

You can collect signatures each time you have an appointment at Beauty.m. Signatures can only be collected by the card holder to be used by the card holder. If the card is lost we are unable to transfer your past appointments on to a new card. Loyalty Card cannot be used in conjunction with any other special offer, promotion, Gift Voucher or Course.

Payment

Most Credit Cards are acceptable, cash and Debit Cards. We do not accept cheques. All Payments on Account must be paid within 7 days. All prices include Value Added Tax at a current rate. VAT reg: GB 226 6250 20

Pricing

The Company reserves the right to change prices at any time without notice. Se individual treatment pages for pricing information. Prices vary depending on location.

Refunds

Products

We hope you are happy with your purchase. If you wish to return your item you may do so within 7 days from the date of purchase and we will refund you in full (excluding delivery charge). If you return your goods after the 7 day period, we reserve the right to not to offer you a refund. No refund or exchange will be given without a receipt or other proof of purchase.

It will be your responsibility to cover the cost of returning the goods and also ensuring that the goods are packed correctly. Please send it to Beauty.m, 789 Fulham Road, SW6 5HD, London with a copy of your receipt, your contact details and if you would like a refund or an exchange.

Services

We are always committed to performing the best quality of treatments but in case you are unhappy with our services please notify a team member in salon who will be happy to resolve this. Please note we are unable to give refunds for treatments already carried out and paid for.

Refusal of treatments and our right to cancel

We reserve the right to refuse treatment if our professionals consider that a treatment is not a suitable option for an individual. It is therefore possible that we advise, in your best medical interests, that treatment is not appropriate. We will also not proceed with a procedure if we feel that your expectations exceed the results achievable. We reserve the right to refuse any treatment to pregnant women in their first trimester.

Please note that we do not provide treatments for anyone aged under 18 years.

If a therapist is not available to carry out your treatments through circumstances beyond our control, we reserve the right to transfer the booking to an alternative therapist. In unusual circumstances we may need to cancel your booking. In the event that we cannot fulfil your appointment, we will contact you by telephone or email – where possible.

General Treatment Advice

Medical Conditions – If you have any of the following it is essential to tell your therapist before your treatment as some electrical treatments are prohibited:

* Pacemaker
* Heart Condition
* Diabetes
* Allergies
* Epilepsy
* Contact Lenses
* Pregnancy
* Metal Plates / Pins / Coil

Waxing – Do not have heat treatments or undertake exercise (e.g. sauna, sunbed, Jacuzzi, workout, or swim etc.) Less than 8 hours before or 24 hours after your wax. Avoid wearing “Best” underwear for Bikini wax. Avoid using deodorants after under arm wax.

Pregnancy – pregnant women are unable to have any treatments which require a patch test. Pregnancy may be contraindication to a range of treatments. If you are pregnant or undertaking any medical fertility procedures, please do not book online, before speaking directly to the member of beauty team, to determine if you can indeed book the treatment. Failure to confirm that the treatment required can be carried out with an existing medical condition may result in your appointment being cancelled and your deposit retained.

Patch Test – A patch test must be carried out at Beauty.m at least 24 hours prior to your treatment. Anyone who has not had a treatment within the last six months must have a repeat patch test before their treatment. Failure to have a patch test will result in the salon being unable to carry out the treatment and a 100% cancellation policy will apply.

Personal Details

Personal information

Any information submitted by you (including, but not limited to, your name, e-mail address and delivery address, telephone number) will be used for one or more of the following purposes:

* Alerting you to product upgrades, special offers or updated information.

* Notifying you about your future appointments.

* To enable Beautyy.m to provide services and products most relevant to you.

* Administration, marketing and profiling your requests and preferences.

Data Protection

Beauty.m Ltd will keep all information confidential and any information collected by Beauty.m or Seed Salon is protected by security procedures in the storage and disclosure of information that you have given to us, to prevent unauthorised access, as required by the Data Protection Acts 1994 and 1998. Beauty.m Ltd does not authorise the transfer of information to countries that do not provide the same level of data protection as the UK.

Your Consent

In completing your details on this web site, providing them in person, over the phone or email you are deemed to consent to the collection and use of your information by Beauty.m LTD as set out in this Privacy Policy unless you e-mail us to advise otherwise. If you give us information about another person, you confirm that they have appointed you to act for them and they consent to the use of their information as set out in this Privacy Policy.

Copyright

All material on web pages under the domain www.beautym.co.uk is, unless otherwise stated, the property of Beauty.m Ltd. These materials are protected by copyright and other intellectual property laws. You may not reproduce or retransmit the materials, in whole or in part, in any manner, without the prior written consent of Beauty.m Ltd.

You may not distribute such copies to others, whether or not in electronic form, whether or not for a charge or other consideration, without prior written consent of the owner of the materials.

Requests for permission to reproduce or distribute materials available through this website should be emailed to info@beautym.co.uk.